Announcement

Title 2014 EOL/EOS Announcement for TmaxSoft Products


TmaxSoft announces the EOL/EOS dates for the product sales and service periods as shown below. 


1. Effective Date: April 7, 2014

2. 2014 EOL/EOS Calendar

Product

Version

EOL

(End-of-Life)

EOS

(End-of-Support)

Tmax

1.x

2008.12.31

2009.06.30

2.x

2008.12.31

2009.06.30

3.x

2008.12.31

2009.12.31

WebtoB

1.x

2008.12.31

2009.06.30

2.x

2008.12.31

2009.06.30

3.x

2008.12.31

2009.12.31

JEUS

1.x

2008.12.31

2009.06.30

2.x

2008.12.31

2009.06.30

3.x

2008.12.31

2009.12.31

4.x

2008.12.31

2009.12.31

5.x

2013.12.31

2014.12.31

AnyLink/T

Earlier than 3.2.1

2011.07.31

2013.12.31

Earlier than 3.2.4

2011.07.31

2016.06.30

SysMaster

Earlier than 3.2

2012.12.31

2013.12.31

SysKeeper SSO

1.x

2011.07.31

2012.07.31

ProJobs

5.x

2013.07.31

2014.07.31

ProAML

2.x

2013.07.31

2014.12.31

ProCMS

3.x

2011.07.31

2012.07.31

ProSearch

2.x

2011.07.31

2012.07.31

ProPEBS

Earlier than 2.x

2011.07.31

2012.07.31

ProMail

Earlier than 3.x

2011.07.31

2012.07.31

ProRetail

1.x

2011.07.31

2013.12.31

ProERP

2.x

2011.07.31

2013.12.31

BizMaster

Earlier than 4.5

2011.07.31

2013.12.31

ProIFRS/C

Earlier than 2.x

2011.07.31

2013.12.31

 

3. Support Services Based on EOL/EOS Dates

Program

EOL

EOS

Extended Support

(EMA)

Product Version Upgrades

(Major and Minor Releases)

Functional Improvements and Additional Patches

X

X

Bug Patches  

(3 Years)

Online and Remote Support

Technical Support and Error Handling

Security Warnings

Product Certification

(TmaxSoft/Competitors)

X

X

24/7/365 Ongoing Support for Service

  










  With an extended maintenance service contract, support for bug patches is extended for an additional three years with an additional cost (15%).

4. Note

  • After a product is discontinued, sales, technical support, and services related to the product is no longer available. TmaxSoft recommends clients with a maintenance contract to upgrade to the latest version of the product.
  • For details about product upgrades or other contract information, contact a sales representative.