|
(April 30, 2015) TmaxSoft announces the EOL/EOS dates for the
product sales and service periods as shown below. 1. EOL/EOS Calendar
|
Product
|
Version
|
EOL
(End-of-Life)
|
EOS
(End-of-Support)
|
ES
(Extended Support)
|
|
Tmax
|
1.x
|
2008.12.31
|
2009.06.30
|
2012.06.30
|
|
2.x
|
2008.12.31
|
2009.06.30
|
2012.06.30
|
|
3.x
|
2008.12.31
|
2009.12.31
|
2012.12.31
|
|
4.x
|
2016.12.31
|
2017.12.31
|
2020.12.31
|
|
WebtoB
|
1.x
|
2008.12.31
|
2009.06.30
|
2012.06.30
|
|
2.x
|
2008.12.31
|
2009.06.30
|
2012.06.30
|
|
3.x
|
2008.12.31
|
2009.12.31
|
2012.12.31
|
|
JEUS
|
1.x
|
2008.12.31
|
2009.06.30
|
2012.06.30
|
|
2.x
|
2008.12.31
|
2009.06.30
|
2012.06.30
|
|
3.x
|
2008.12.31
|
2009.12.31
|
2012.12.31
|
|
4.x
|
2008.12.31
|
2009.12.31
|
2012.12.31
|
|
5.x
|
2013.12.31
|
2014.12.31
|
2017.12.31
|
|
6.x
|
2016.12.31
|
2017.12.31
|
2021.12.31
|
|
SysMaster
|
3.2 and earlier
|
2012.12.31
|
2013.12.31
|
2016.12.31
|
|
AnyLink/T
|
3.2.1 and earlier
|
2011.07.31
|
2013.12.31
|
2015.12.31
|
|
3.2.4 and earlier
|
2011.07.31
|
2016.06.30
|
2019.06.30
|
|
ProIFRS/C
|
2.x and earlier
|
2011.07.31
|
2013.12.31
|
N/A
|
※ Please inquire separately for other products. 2. Support Services
Based on EOL/EOS Dates
|
Program
|
Up to EOL
|
Up to EOS
|
Extended Support (ES)
|
Maintenance
Support (MS)
|
|
Support Period
|
For 4 years after product release
|
For 1 year after EOL
|
For 3 years after EOS
|
Indefinitely after EOS or ES
|
|
Product Version Upgrades
(Major and Minor Releases)
|
○
|
○
|
○
|
○
|
|
New Function Additions
|
○
|
X
|
X
|
X
|
|
Bug Patches
|
○
|
○
|
○
|
X
|
|
Online and Remote Support
|
○
|
○
|
○
|
○
|
|
Technical Support and Error Handling
|
○
|
○
|
○
|
○
|
|
Security
Warnings
|
○
|
○
|
○
|
○
|
|
Product Certification
(TmaxSoft/Competitors)
|
○
|
○
|
X
|
X
|
|
24/7/365 Ongoing Service Support
|
○
|
○
|
○
|
○
|
※ An additional fee (15%) will be applied
to the existing maintenance cost for an extended support contract. 3. Note l After a product has been
discontinued, any product related sales and technical support are no longer
available. TmaxSoft recommends clients with a maintenance contract to upgrade to
the latest version of the product.
l For details about
product upgrades or other contract related information, contact a sales
representative. |
