Appendix A. Troubleshooting

Table of Contents

A.1. User Configuration File
A.1.1. TB_HOME
A.1.2. LD_LIBRARY_PATH
A.1.3. TB_SID
A.2. Others
A.2.1. Port Number
A.2.2. Uninstalling Tibero

This appendix describes how to solve problems that can occur after Tibero is installed.

A.1. User Configuration File

A.1.1. TB_HOME

  • Problem and Cause

    TBR-23003 : DSN file is not found

    If the property TB_HOME is not set or is set improperly, or if the user configuration file is not applied after Tibero is installed, the above message may be displayed when trying to connect to the tbSQL utility.

  • Solution

    Check the TB_HOME property in the user configuration file, change the value if necessary, and then apply the file to the system.

A.1.2. LD_LIBRARY_PATH

  • Error

    tbsql_c: error while loading shared libraries: libtbcli.so: 
             cannot open shared object file: No such file or directory

    If the property LD_LIBRARY_PATH is not set or is set improperly, or if the user configuration file is not applied after Tibero is installed, the above message may be displayed when trying to connect to the tbSQL utility.

  • Solution

    Check the LD_LIBRARY_PATH property in the user configuration file, change the value if necessary, and then apply the file to the system.

A.1.3. TB_SID

  • Error

    SCOMM-63606: file open error

    If the property TB_SID is not set or is set improperly, or if the user configuration file is not applied after Tibero is installed, the above message may be displayed when the tbboot command or the tbdown command is run.

  • Solution

    Check the TB_SID property in the user configuration file, change the value if necessary, and then apply the file to the system.

A.2. Others

A.2.1. Port Number

  • Error

    TBLIS-60017: client_listen error, we'll retry after 10 seconds: errno = -2,
                 portno = 7771 Errno=98 (Address already in use)

    If Tibero tries to use a port number already in use, the above message may be displayed.

  • Solution

    Change the port number set in the file $TB_SID.tip located in the directory $TB_HOME/client/config.

A.2.2. Uninstalling Tibero

  • Error

    [Figure A.1] Tibero 5 SP1 Uninstallation

    Tibero 5 SP1 Uninstallation

    Tibero is running.
    Shut down Tibero before uninstalling.

    If Tibero is running when uninstallation is attempted, the above error message may be displayed.

  • Resolution

    Close tbsvr with the tbdown command, and then retry to uninstall Tibero.